Inclusion is not a formal prescription; it's about everyday acts of open-mindedness, empathy, and building micro-communities that bridge generations. Challenge the status quo, ask why, and strive for a workplace where everyone's uniqueness is valued. On this latest episode of FinTech's DEI Discussions, Nadia is joined by Rebecca Jones, Head of Customer Success at The Access Group. Rebecca delves into the challenges she encountered during her professional journey, particularly in the significant shift from a banking career to entering the dynamic field of technology. Emphasising the importance of allyship, she encourages more imaginative hiring approaches, advocating for intergenerational mentorship and a willingness to take risks on candidates with the right attitude for inclusive workplaces.