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Technical Account Manager - Infrastructure

Job title: Technical Account Manager - Infrastructure
Contract type: Permanent
Location: London
Reference: 12636
Contact name: Felix Symonds
Job published: December 19, 2019

Job description

Technical Account Manager - Infrastructure

A leading provider of data software for investment banking and brokerage clients is looking to recruit a Technical Account Manager to join their growing team in London. My client is one of the top providers of this type of derivatives technology and includes some of the biggest names in investment banking and brokerage.

They are looking for a candidate strong Infrastructure (CISCO, Networks, API, TCP/IP) background with knowledge of ETD derivatives (OTC will be considered), who has worked in a client facing environment.

As the Technical Account Manager (Derivatives, futures, options, ETD, OTC, on-boarding, integration, SQL, FIX, CISCO), your responsibilities will include:

  • Act as central point of contact for client on-boarding / integrations projects
  • Support the pre-sales process using your business and technical expertise
  • Define new and ensure current KPIs are measured religiously and reported together with adherence to SLAs
  • Project planning
  • Attend client meetings /conference calls to discuss issues, on-boarding, product usage etc
  • Identify and communicate up-sell opportunities
  • Perform technical integration of the products

To be considered for the role of Technical Account Manager (Infrastructure, Networks, API, TCP/IP, on-boarding, integration, SQL, FIX, CISCO), you must have the following skills and experience:

  • ETD derivatives product knowledge – futures and options. OTC may be considered if the technical skills are good enough
  • A development background – Computer Science Degree or Technical Degree
  • Excellent client facing skills
  • Experience in an Account Management / Trade Desk Support / Application Support role
  • Strong problem solving skills

This is a fantastic opportunity to join a market leading business that has a truly impressive list of some of the industry’s most recognisable brands. You will work with developers and the sales team internally and deal with senior client manager to deliver world class projects.

For more information please apply or call Felix Symonds   0203 587 7007

Technical Account Manager, Infrastructure, Networks, API, TCP/IP, on-boarding, integration, SQL, FIX, CISCO

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