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Technical Account Manager

Technical Account Manager

  • Location

    London, United Kingdom

  • Sector:

    Development

  • Job type:

    Permanent

  • Contact:

    Katie Wood

  • Job ref:

    4380

Technical Account Manager

£40,000

London

North Starr is working with a leading Analytics business that provides insight and analysis for the staffing industry. They are looking for a Technical Account Manager, to manage the on-boarding process for their growing client base. The role is based in London and is one of the biggest success stories of recent years.

As a Technical Account Manager, you will be joining an established but fast growth business. My client has positively disrupted the recruitment industry through its detailed knowledge of recruitment workflows and the key metrics needed for businesses to be a success.

You will be joining the Customer Success team to help the business maintain their high service levels with new clients. You will be responsible for working closely with recruitment businesses and their CRM / ERP providers to ensure seamless integration between systems. You will perform business analysis skills to understand customer workflows and also ensure that data being pulled through systems is valid and interrogate if not.

This is an ideal role for someone who has experience working with software applications in a client facing support capacity, who understands data structures and SQL. If you have experience of the recruitment industry that would be ideal, but not necessary.

To be considered for the role of Technical Account Manager, experience in the following is required:

  • Excellent client facing skills with technical understanding, SQL etc
  • Experience working within a data analytics business ideal
  • Familiarity with CRM / ERP systems or other complex applications
  • Experience or understanding of the recruitment sector ideal

This is an immediate need and you will be working within a highly collaborative and enjoyable environment. You will be working with a passionate group of people who value others opinions and are keen to promote people internally through the organisation. Please apply as soon as possible to avoid disappointment.

Technical Account Manager