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Service Manager

Job title: Service Manager
Location: New York
Industry: Sales and Marketing
Salary: $140,000 - $180,000
Reference: 18395
Contact name: Kaitlin Edwards
Job published: September 26, 2023

Job description

We’re delighted to be partnering with a leading FinTech firm known for their professional trading software who are seeking an experienced Relationship Manager to join their New York team. The ideal candidate will have:
  • 5+ years of Account/Relationship Management experience across financial services, with a particular focus on the Trading space
  • Exposure to the Futures, Energy, Fixed Income and or the Cash financial markets required – working knowledge of trading platforms desirable
  • Customer escalation management experience
The successful will be responsible for sitting between our client and their customers, working directly with clients daily alongside their technical teams to ensure all issues are being handled efficiently and effectively communicating updates back to clients.

This is a fantastic opportunity to join a growing FinTech firm who were able to increase their headcount significantly last year whilst managing key relationships across the world’s leading sell-side institutions, buy-side firms and exchanges. Apply now for more information. Apply for this job

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