Service Delivery Manager

Service Delivery Manager  

We are working with a global financial services technology company who are looking to grow their service delivery team with a Service Delivery Manager. This client has gone through an impressive period of growth and have several new product launches in which an exciting time for the business is.

Key Responsibilities

  • Work alongside technical teams to analyse and deliver requirements of the Service Delivery book of work
  • Define, gather and deliver detailed business requirements and functional specifications
  • Document gap analysis of client requirements
  • Project planning including developing work plans
  • Provide pre-sales support including demos as needed;
  • Engage client and internal resources and drive the delivery of the service
  • Develop the Service Delivery Business Analysis team processes and procedures

Skills Required

  • High level of numeracy, data manipulation and assimilation skills
  • Strong knowledge of Prime Brokerage
  • Excellent FX experience
  • Excellent communication skills
  • Strong attention to detail
  • Ability to build and maintain key stakeholder relationships
  • Strong Business analytical knowledge in financial services
  • Strong Excel and data manipulation knowledge

This is an excellent role for a Service Delivery Manager who is looking for a new challenge within Financial Technology. The client offers excellent career progression opportunities and competitive benefits package. If you would like to hear more about the opportunity, then please get in touch with Ryan Waters 0203 5877007 ryan.waters@harringtonstarr.com.