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Senior Desktop Support

Harrington Starr is working with a leading financial organisation who is currently looking for a talented Senior Desktop/Infrastructure Engineer to join their established team.

Role Responsibilities

  • Demonstrating the ability to effectively recognize and resolve technical issues quickly and methodically
  • Adapting quickly to a new and changing technical environment
  • Providing excellent, white-glove, VIP customer service interactions
  • Troubleshooting all aspects of desktop hardware, peripherals, and printers
  • Troubleshooting all aspects of mobility, including Windows laptops, MDM solutions, MFA solutions, remote connectivity, VPN
  • Troubleshooting all aspects of Apple computers, Mac OS, iPhones and iPads
  • Troubleshooting various operating systems, including Microsoft Windows and Linux
  • Troubleshooting Microsoft Office software, including Outlook, Excel, Word, PowerPoint, OneNote and related add-ins
  • Troubleshooting issues related to Active Directory, DNS, DHCP, Microsoft Exchange, TCP/IP
  • Troubleshooting issues in VDI or Citrix environments
  • Troubleshooting issues with messaging platforms, collaboration, video conferencing tools (such as WebEx, Zoom, Blue Jeans), A/V issues, and conference room issues
  • Communicated effectively with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings (e.g., one-on-one, small group, in person, on the phone, and via e-mail)

This is a great opportunity to work for a leading organisation. If you are looking for a new challenge working in a fast-paced environment, using the latest technologies then please apply now. For immediate enquiries please contact Jake Browne at Harrington Starr.

Harrington Starr is working with a leading financial organisation who is currently looking for a talented Senior Desktop/Infrastructure Engineer to join their established team.

Role Responsibilities

  • Demonstrating the ability to effectively recognize and resolve technical issues quickly and methodically
  • Adapting quickly to a new and changing technical environment
  • Providing excellent, white-glove, VIP customer service interactions
  • Troubleshooting all aspects of desktop hardware, peripherals, and printers
  • Troubleshooting all aspects of mobility, including Windows laptops, MDM solutions, MFA solutions, remote connectivity, VPN
  • Troubleshooting all aspects of Apple computers, Mac OS, iPhones and iPads
  • Troubleshooting various operating systems, including Microsoft Windows and Linux
  • Troubleshooting Microsoft Office software, including Outlook, Excel, Word, PowerPoint, OneNote and related add-ins
  • Troubleshooting issues related to Active Directory, DNS, DHCP, Microsoft Exchange, TCP/IP
  • Troubleshooting issues in VDI or Citrix environments
  • Troubleshooting issues with messaging platforms, collaboration, video conferencing tools (such as WebEx, Zoom, Blue Jeans), A/V issues, and conference room issues
  • Communicated effectively with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings (e.g., one-on-one, small group, in person, on the phone, and via e-mail)

This is a great opportunity to work for a leading organisation. If you are looking for a new challenge working in a fast-paced environment, using the latest technologies then please apply now. For immediate enquiries please contact Jake Browne at Harrington Starr.