Opportunity

Job description

Application Support

A leading Trading Firm in the city of London are searching for a Senior Front Office Support Analyst to work within their Front Office product suite specialising in Fixed Income. They are looking for a candidate with a hands on experience of Front Office Fixed Income trading from a project and business analysis standpoint.

The Front Office Support team has responsibility for a defined set of applications and systems/processes used within the Front Office.

The key functions are listed as below:

• Provide 1^st & 2^nd Line application to the production environment and respond to technical and business issues raised.
• Technical fault analysis and coordination of issues through to resolution, ensuring maximum system up-time is achieved.
• Continuous communication (written and oral) with a wide range of business users.
• Producing technical support documentation and disaster recovery procedures.
• Proactively contributing to the department knowledgebase.
• Knowledge of Ion products

Essential Knowledge

• A good understanding of Fixed Income and Repo Trading flows.
• Ion product knowledge
• Experience of working within a Trading Floor environment.
• Client and Broker Connectivity (FIX);
• Ion product knowledge
• Electronic Trading;
• Able to run SQL queries;
• Excel VBA.
• Excellent communication and people skills with a strong customer-focus.
• Desktop support including hardware/MS Office and spreadsheets/databases.
• Self-starter and keen to drive initiatives to completion.
• Genuine interest in finance, with a desire to work closely with the business

Please contact James Platt at Harrington Starr on james.platt@harringtonstarr.com