Major Incident Manager

Major Incident Manager, Global Financial Services Firm, Charlotte Area

My client, a global financial services firm, is hiring for a Major Incident Manager in their office in the Charlotte area, to help support Level 2 and Level 3 incidents to resolution, as well as support Change Management and Problem Management within an ITSM framework. This is an exciting opportunity to join a very fast-growing global financial services organization.

Candidates should have a background in ITIL with a Foundation certificate and an understanding of technology including Windows, Unix/Linux, storage, networking, databases, security, and ideally some exposure to financial services technology such as market data or trading applications. Additional levels of ITIL certification such as ITIL Intermediate level in Service Operations or Expert/Manager level and experience in large global IT environments such as financial services organizations or investment banks is highly desirable.

Does this sound interesting for you or someone you know? If so, please get in touch and send me your resume. I can be reached at Matt.Kerwin@HarringtonStarr.com.