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IT Support Analyst

Job title: IT Support Analyst
Location: London
Industry: Infrastructure & Networks
Reference: 16112
Contact name: Charlie Todd
Job published: June 20, 2022

Job description

IT Operations Associate – London – Windows, OpsGenie, Nagios, Linux, ITIL, Scripting - £35,000-£40,000 basic salary

 

A globally recognised investment management business are seeking an enthusiastic IT Operations Associate to join their highly sophisticated Infrastructure team.

 

Under the supervision of the IT Operations Team Leader, this position provides essential 1st line support for all business-critical applications and the production infrastructure they work on.

 

Responsibilities:

 

  • Work in a 24/5 ops control centre
  • Monitor hardware, applications and conditions across the enterprise using OpsGenie & Nagios
  • 1st line support of infrastructure: Windows, Linux, Networks, Voice, Storage, Databases and End User technology platforms
  • Divert faults that are past 1st line to the correct support function

 

Requirements:

 

  • IT related qualification A-level or above
  • A passion for technology with some coding exposure
  • Experience in a customer facing IT role
  • Flexible in approach and attitude

 

Desirable experience (not essential):

 

  • Check MK (Nagios) Monitoring suite
  • OpsGenie Alert & on call management
  • ITIL experience
  • Experience of Service Now IT Service management
  •  Windows OS & Linux Support
  • Oracle & SQL knowledge
  • PowerShell/Python scripting

 

This is the perfect opportunity for someone who is looking to work towards an infrastructure engineering role within a one of the most successful investment management companies in the world.

 

Apply today, DM or email charlie.todd@harringtonstarr.com today for details.

 

IT Operations Associate – London – Windows, OpsGenie, Nagios, Linux, ITIL, Scripting - £35,000-£40,000 basic salary

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