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IT Service Manager

Job title: IT Service Manager
Location: London, Greater London, England
Industry: Operations & Compliance
Reference: 15049
Contact name: Harriet Lamplugh de Smith
Job published: July 22, 2021

Job description

IT Service Manager – West London – SLAs, KPIs, ITIL, Incident Management, Change Management, Agile - £70,000

A market-leading financial firm based in West London is looking to hire a talented IT Service Manager. This is a brand-new position, and my client is looking for a highly proactive person to take ownership of their IT Services.

Daily responsibilities of the IT Service Manager will include managing service reviews. Providing statistics and reporting on the SLAs and KPIs. Owning the incident and change management processes and aligning the department to an ITIL framework.

To be considered for the IT Service Manager role you will require the following skill set:

  • Managing service reviews
  • Owning incident and change management processes
  • ITIL
  • Implementing and reporting on SLAs and KPIs
  • Linux

This is a fantastic opportunity to work for an organization who are at the forefront of technology. If you are a highly motivated IT Service Manager and you are looking for a new challenge, then this might be the perfect opportunity for you. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860 / harriet@harringtonstarr.com

IT Service Manager – West London – SLAs, KPIs, ITIL, Incident Management, Change Management, Agile - £70,000

 

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