Helpdesk Engineer

Helpdesk Engineer

Helpdesk Engineer – New York City – Up to $80,000 base salary

Harrington Starr have partnered with a global alternative asset manager in a search for a Helpdesk Engineer to support their internal end-user desktop environment in their New York City office.

The Helpdesk Engineer should have at least 5 years’ experience working in a Helpdesk environment supporting an internal end-user desktop environment. Experience working in a fast-paced Capital Markets setting providing white-glove quality Tier 1 and 2 IT support to VIP level internal customers is highly preferred as well as a collaborative, pro-active approach. Experience with a Microsoft Windows environment is required including SCCM, Active Directory and Exchange.

At least 5 years of hands-on technical experience required including:

  • Active Directory
  • Windows operating systems
  • Microsoft Exchange
  • Troubleshooting hardware
  • TCP/IP, DNS, DHCP troubleshooting
  • Excellent communications and customer service skills

In addition to this role, we’re recruiting for other similar roles in this space. If you’re interested in this role or something similar, email your resume to Matt Kerwin at matt.kerwin(at)harringtonstarr.com.