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Helpdesk Engineer

Helpdesk Engineer

Helpdesk Engineer, Hedge Fund, NYC

Harrington Starr have partnered with a global alternative asset manager in a search for a Helpdesk Engineer to support their internal end-user desktop environment in their New York City office.

The Helpdesk Engineer should have at least 5 years’ experience working in a Helpdesk environment supporting an internal end-user desktop environment. Experience working in a fast-paced Capital Markets setting providing white-glove quality Tier 1 and 2 IT support to VIP level internal customers is highly preferred as well as a collaborative, pro-active approach. Experience with a Microsoft Windows environment is required including SCCM, Active Directory and Exchange.

At least 5 years of hands-on technical experience required including:

  • Active Directory
  • Windows operating systems
  • Microsoft Exchange
  • Troubleshooting hardware
  • TCP/IP, DNS, DHCP troubleshooting
  • Excellent communications and customer service skills

If you’re interested in this role or something similar, email your resume to Matt Kerwin at