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Head of Support

Job title: Head of Support
Location: London
Salary: £110,000 - £130,000
Reference: 17581
Contact name: James Platt
Job published: May 22, 2023

Job description

Head of Support
£130,000 + Bonus and Benefits

Harrington Starr are delighted to be working with a leading Fintech based in the heart of London. This exciting business was founded in 2020 and has experienced significant growth in to European and US markets. They are looking to hire a Head of support to help them continue this growth and implement best practice across the business.

The role:
  • Leading a team of 5 people with the aim to grow the function globally
  • Managing vendor relationships
  • Customer connectivity and onboarding
  • Day to day management of the support function
  • Trade monitoring and surveillance
  •  Stakeholder management

Experience required:
  • Knowledge of Fixed Income cash and e-trading, market structure, trading methods and protocols
  • Strong knowledge of the onboarding life cycle for e-trading venues
  • Experience working with major vendors (e.g. ION, CRD, Aladdin, Bloomberg)
  • Experience and understanding of FIX protocols and client connectivity
  • Experience and understanding of key regulatory aspects of MTF and ATS regimes including
  • MIFID II, MAR and regulatory compliance requirements under the FCA and major European regulators

If you would like to find out more about this position please contact
  Apply for this job