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Head of Service Management - URGENT - ITIL

Head of Service Management - URGENT - ITIL

  • Location

    City of London, London

  • Sector:

    Infrastructure & Networks

  • Job type:

    Permanent

  • Salary:

    £100000 - £150000 per annum

  • Contact:

    Harriet Lamplugh De Smith

  • Contact email:

    harriet@harringtonstarr.com

  • Job ref:

    HLS HSM 04/06_1528135074

  • Consultant:

    #

Head of Service Management - City of London - Incident Management, Problem Management, ITIL, Vendor Management - £150,000

A well-establish and globally recognised financial firm based in the City of London is currently looking to hire a Head of Service Management (Incident Management, Problem Management, ITIL, Vendor Management). In this role you will be responsible for global incidents and accountable for driving increased customer satisfaction for the global workforce.

The Head of Service Management (Incident Management, Problem Management, ITIL, Vendor Management) will be responsible for working within an ITIL based Service Management framework to coordinate and drive resources in order to restore normal service operation as quickly as possible.

To be considered for the Head of Service Management role you will require the following skill-set:

  • Incident Management
  • Problem Management
  • Vendor Management
  • ITIL Foundation (desirable)
  • Excellent Customer Service

This is an excellent opportunity for a Head of Service Management to enjoy working for a global financial firm and play an integral part within the IT function. If you want to work for a market-leading financial organisation then please apply now! Alternatively feel free to contact Harriet Lamplugh de Smith at Harrington Starr on 0203 587 7007 / harriet@harrigntonstarr.com

Head of Service Management - City of London - Incident Management, Problem Management, ITIL, Vendor Management - £150,000