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Desktop Support Engineer

Job title: Desktop Support Engineer
Contract type: Contract
Location: London
Reference: 12212
Contact name: Jake Browne
Job published: October 07, 2019

Job description

IT Support Analyst / Service Desk Analyst – City of London – Windows, MS Office, ITIL, Active Directory - 
Must have worked within a financial company in their last role. 
University educated is also a requirement

6 Month contract – London city

Harrington Starr is working with a leading hedge fund organisation who is currently looking for a talented and bright IT Support Analyst / Service Desk Analyst to join their established team. This is an exciting opportunity to work with a global hedge fund company that is looking to expand its team.

As the Service Desk Analyst you will demonstrate an excellent telephone/customer facing manner and a commitment to consistently provide excellent customer service and the best customer experience. You will take responsibility for resolving queries, troubleshooting, escalating to specialists where to appropriate and manage technical relationships within all our users. Champion and promote service improvement on an on-going basis to continually improve quality and user satisfaction.
Work with service desk colleagues and local support teams to develop and improve the service.
Single point ownership for effective provision of systems and services 
Ensure appropriate SLA’s are met in all IT services 

Key Skills:

  • Windows 7
  • Active Directory
  • Exchange 2007 / 2010 / 2013
  • MS Office
  • ITIL
  • Excellent Communication

This is a great opportunity to work for a leading hedge fund organisation. If you are looking for a new challenge working in a fast-paced environment, using the latest technologies then please apply now. For immediate enquiries please contact Jake Browne at Harrington Starr.

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