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Client Support Consultant

Job title: Client Support Consultant
Location: London
Salary: £60,000 - £80,000
Reference: 17659
Contact name: James Platt
Job published: June 05, 2023

Job description

Client Services Associate

A leading financial software provider currently seeks a Client Services Associate to join their team ASAP to help provide clients with support on software products and internal applications. The role will require the successful candidate to support clients externally as well as well as work with internal teams to ensure that the support function runs as smooth as possible.

You will join a motivated and highly specialised team that sells data and services to asset managers, hedge funds and fund administrators. This includes; reference data, corporate actions, real-time data, pricing data, hedge fund pricing, fund pricing and more.

Typical responsibilities of this role will include:

  • Dealing with incoming queries as appropriate in a timely manner
  • Working with other areas of the business to ensure all support is given to clients
  • Working on projects as the business dictates as well as BAU support work
  • Ensuring documentation is up to date

In order to be considered for the role of the Client Services Associate the following is important:

  • Degree level education in a Computing subject or similar, or relevant work experience
  • Excellent communication skills both verbal and written
  • Financial markets knowledge with a demonstrable desire to learn
  • Knowledge of asset classes such as Fixed Income, Future & Options, Equities, Derivatives etc

This is a fantastic chance to join a successful and growing business that will support you in developing your skills and career. My client was listed this year in ‘The Sunday Times’ 100 Best Small Companies to Work for’ and strives to offer employees the best environment to work in possible. Apply ASAP as interviews are happening immediately.

Client Services Associate

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