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Change Manager - West Drayton

The North Starr are actively looking to hire a junior change manager who can commute to our clients office in West London.

Job Summary 
 
To ensure that all aspects of Service Delivery for our major clients are executed to the highest level of quality, consistency and cost effectiveness.

This includes · Responsibility for co-ordinating the resources required to deliver a Provision Change Request (CR) raised by a major/ priority client on time and in budget.

To ensure that all Request for Changes (RFC) for infrastructure or service changes, raised internally or by external providers, are assessed, managed and controlled to a successful conclusion.

To ensure that reporting to the customer and internally is completed on time and to the agreed process.

To provide input and support as part of an account management team, this includes the Client Engagement Manager, NMC Manager and Technical Consultant. 
 
Duties & Responsibilities 
 
Either directly or through the management of a virtual team of MAC (Moves Adds Changes) Coordinators manage the coordination of site engineers, support engineers, delivery of circuit and equipment to an agreed time and date for a customer raised change request.

Ensure the necessary Request for Change (RFC) is raised for changes to the customer network or service 

This is a superb opportunity for a PMO change coordinator to step up into a true CM role.

The North Starr are looking forward to hearing from you