Opportunity

Job description

Application Support 

City - London 

A leading Trading Firm in the city of London are searching for a Senior Front Office Support Analyst to work within their Front Office product suite specialising in Fixed Income and Equities electronic trading. They are looking for a candidate with a hands on experience of Front Office Fixed Income trading from a project and business analysis standpoint.

The Front Office Support team has responsibility for a defined set of applications and systems/processes used within the Front Office.

The key functions are listed as below:

• Provide 1^st & 2^nd Line application and desktop support to the production environment and respond to technical and business issues raised between 7am and 6pm on-site and overnight by users in Singapore.
• Technical fault analysis and coordination of issues through to resolution, ensuring maximum system up-time is achieved.
• Continuous communication (written and oral) with a wide range of business users.
• Producing technical support documentation and disaster recovery procedures.
• Proactively contributing to the department knowledgebase.

Essential Knowledge 

• A good understanding of Fixed Income Cash and Repo Trading flows.
• Experience of working within a Trading Floor environment.
• 1st Line support experience of at least 2 of the following:
• Client and Broker Connectivity (FIX);
• Electronic Trading;
• Able to run SQL queries;
• Excel VBA.
• Excellent communication and people skills with a strong customer-focus.
• Desktop support including hardware/MS Office and spreadsheets/databases.
• Self-starter and keen to drive initiatives to completion.
• Genuine interest in finance, with a desire to work closely with the business

Please contact James Platt at Harrington Starr on 07584 129 482