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Application Support Analyst - MANCHESTER

Application Support Analyst - MANCHESTER

Application Support Analyst - Manchester 

I am working with a leading challenger bank based Manchester  to help find a talented Application Support Analyst. You will be responsible for managing and supporting all business critical applications, this role will be 1st point of contact during Incident Management and will perform triage to determine whether the resolution can be achieved through application functionality and user support or if more technical management is required.

The successful Application Support Analyst with be responsible for the following:

  • Provide technical and functional support to the business for all applications
  • Perform root cause analysis, document and implement solutions
  • Undertake training in business applications
  • Perform application deployments in Prod / Non Prod environments.
  • Digital (Backbase) and Savings (T24 / Tornado)
  • Perform bug fix/small change in BAU and Project environments
  • Provide design input for new projects covering possible reuse, application cooperation and deployment models
  • Review implementation and deployment designs
  • Install and configure applications

The following skills and experience are required:

  • Backbase, Java, Javascript, HTML, JBoss, Tomcat, Apache, SQL Server, Clustering & Load balancing, Application Deployment, Scripting (shell specifically), Linux, Unix, Windows
  • Technical knowledge: SSL/Digital Certificates, understanding of proxies, HTTP/s, WAF, Browser Compatibilities, Web Services/Messaging: SOAP, REST, FTP etc.
  • Experience of ITIL
  • Previous experience in the Banking / Financial sector (Desirable)

This is a fantastic opportunity to join an exciting, growing, technology driven financial institution – this role will offer exposure to the latest technologies and give you valuable business knowledge. This role will be a split between BAU and exciting project work.

Please contact Jordan @ Harrington Starr to find out more.

Jorda.Betts@harringtonstarr.com – 0203 587 7007

Application Support Analyst - Manchester