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1st Line Support Analyst / Helpdesk Analyst - URGENT

1st Line Support Analyst / Helpdesk Analyst - URGENT

  • Location

    City of London, London, England

  • Sector:

    Application & Desktop Support

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Harriet Lamplugh De Smith

  • Contact email:

    harriet@harringtonstarr.com

  • Job ref:

    HLS HELP30K 2908_1568451635

  • Consultant:

    #

1st Line Support Analyst / Helpdesk Analyst - City of London - Windows, MS Office, Active Directory, Exchange, Team Viewer - £30,000

A market-leading financial organisation based in the City of London is currently looking to hire a talented and enthusiastic 1st Line Support Analyst / Helpdesk Analyst (Windows, MS Office, Active Directory, Exchange, Team Viewer) to join their 2 man team. You will be responsible for providing a first response to telephone and remote support requests and for that reason you MUST have excellent communication skills and be organised.

Day-to-day responsibilities of the 1st Line Support Analyst / Helpdesk Analyst (Windows, MS Office, Active Directory, Exchange, Team Viewer) will include: logging support calls and requests into my client's helpdesk ticketing system. Prioritising requests, communicating clearly with the users and escalating when necessary.

To be considered for the 1st Line Support Analyst / Helpdesk Analyst role you will require the following skill-set:

  • Windows 7 / Windows 10
  • MS Office 2010 / 2016
  • Experience with iPads and Tablets
  • Active Directory
  • Excellent Communication
  • Enthusiastic

This is an exciting opportunity for someone early on in their career who wants to get exposure to a variety of technologies and be part of a small team. If you are looking for an exciting new challenge which will utilise and build on your existing skill-set enabling you to further you career then please apply now. For immediate enquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 0203 587 7007 / harriet@harringtonstarr.com

1st Line Support Analyst / Helpdesk Analyst - City of London - Windows, MS Office, Active Directory, Exchange, Team Viewer - £30,000