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1st Line Support Analyst

1st Line Support Analyst

  • Location

    City of London, London

  • Sector:

    Trade and system support

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Anthony Mills

  • Contact email:

    anthony.mills@harringtonstarr.com

  • Job ref:

    AM*Sup*18_1538504441

  • Consultant:

    #

Support Analyst - FX- Microsoft - Finance - £25,000 - £30,000

I am looking for a Support Analyst to hit the ground running, looking to speak to 1st line support finance experienced problem solvers, who are happy to work shift patterns for a finance firm in London. You will be expected to hit the ground running with the finance technical team, responsible for resolving incoming and outgoing FX market, transactional, functional and technical queries that come through.

You will cover reported issues and deliver on customer satisfaction, provide excellent troubleshooting, and will be responsible for end to end resolution of customer problems. The successful candidate will have an interest or experience in the finance market, with excellent communication skills. This role needs good organisational skills, a strong interest in the tech space.

Further expectations for this role is someone who is fluent in French, Japanese or Spanish, providing that versatile support.

Skills and experience needed for this Support Analyst role:

    • Expert in Microsoft
    • Very good problem solving skills
    • Finance knowledge
    • Excellent communication skills

To recap I am looking to speak to Support Analysts to join this excellent opportunity in the finance space. If you are interested please do get back in touch.

Support Analyst - FX - Microsoft - Problem Solving - £25,000 - £30,000