Trade Floor Junior Desktop Engineer

19739
  • £35,000 - £40,000
  • London, United Kingdom
  • Infrastructure Support

Trade Floor Junior Desktop Engineer – Global Hedge Fund in London - £35,000 - £40,000

We are currently searching for a Trade Floor Junior Desktop Engineer to join a rapidly growing Hedge Fund with offices across the globe. This role will report into their Central London HQ 5 days a week onsite.

This is a fantastic opportunity for an up-and-coming IT Support professional to join a prestigious organization with a clear path to advance their career further up the ranks within their skilled Infrastructure department.

What will you be doing?

  • Working 5 days a week onsite in their top of the range London HQ on a Help Desk rotation - Monday – Friday (06:00-15:00 or 11:00-19:00)
  • Supporting a user base of 300, including VIP’s & Traders.
  • Providing onsite and remote support.
  • Answering the helpdesk phone and resolving tickets via Jira.
  • Add to the helpdesk knowledgebase via Confluence.
  • Escalate requests to seniors with clear troubleshooting notes.
  • Helping to perform desk moves.
  • Joiners/Leavers support.

What do you need?

  • Strong passion for IT & a career in Financial Services.
  • We are not expecting a subject matter expert but knowledge and experience with Microsoft Windows Desktop& other Workstation Technologies is necessary.
  • Some basic scripting or PowerShell experience.
  • Confident with software and hardware troubleshooting issues.
  • Ability to understand the time deadlines & financial pressures our users are under and prioritize those people’s issues first.
  • Able to work some weekend out of hours calls rotation (Saturday & Sunday)

Please apply today or get in touch with me directly at sean.kennedy@harringtonstarr.com

Sean Kennedy Principal Consultant

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